Mail is Relevant Today
According to USPS® statistics, the Postal Service picks up, processes and delivers approximately 509 million mailpieces each day. While new technology continues to emerge, customers are still connected by mail.
Vincent J. DeAngelis, one of Neopost USA’s postal experts, gives you an industry insider’s take on profound changes in the industry, the explosive growth of ecommerce and Neopost USA’s strategy for satisfying customers’ needs.
- The most profound change is the changeover from letters and flats to packages
- The industry is targeting more the shipping growth that is occurring due to e-commerce
- Neopost USA is enhancing our shipping products to give our customers options
How to Increase Customer Satisfaction through Effective Communications
Good customer experiences result from effective business communications, which helps build a business’ brand. Automation and multi-channel communication helps companies increase efficiency while helping to meet the challenge of personalizing communications and issuing them to the right person through their...