Always Acknowledge Customer Preferences
According to United States Postal Service® statistics, 10 billion visitors went to usps.com in 2016. Those numbers speak to customers visiting to learn about information, services and tracking, but where are your business customers going to for their information, invoices or communications?
Every business owner needs to assess if their customers want their mail or invoices sent by email for review by phone or on a tablet/laptop/desktop. Undoubtedly, a fraction of customers want their information sent to traditional mailbox they open every day. What about if they want both? All those choices impact the business bottom line.
Neopost USA’s Kevin O’Connor says the pillars of business communication that need to be considered include customer engagement and revenue growth.
Five Steps to Improve Business Cash Flow
Invoicing can be a hassle, but it must be done efficiently, accurately and often to maintain good cash flow. This isn’t always easy when invoicing is done manually. Instead, businesses can save time and improve cash flow with a document delivery solution that processes and sends invoices swiftly and securely...
Choose your Channel to Suit your Message
We send and receive information in many ways. Your customers and potential customers are bombarded with messages all the time, some from your business, some from your competitors and lots from elsewhere. How can you ensure your message is heard through all the noise?