Always Acknowledge Customer Preferences
According to United States Postal Service® statistics, 10 billion visitors went to usps.com in 2016. Those numbers speak to customers visiting to learn about information, services and tracking, but where are your business customers going to for their information, invoices or communications?
Every business owner needs to assess if their customers want their mail or invoices sent by email for review by phone or on a tablet/laptop/desktop. Undoubtedly, a fraction of customers want their information sent to traditional mailbox they open every day. What about if they want both? All those choices impact the business bottom line.
Neopost USA’s Kevin O’Connor says the pillars of business communication that need to be considered include customer engagement and revenue growth.
Year-Round eCommerce Demand Makes Saturday Shipping the New Normal
Shippers are seeing more services and options than ever and FedEx® has just added another one. FedEx recently expanded their U.S. operations to six days a week, joining both USPS® and UPS® in making six-day shipping the new normal. USPS currently offers Saturday shipping and UPS has been...
Can you keep up with your company’s growing mail volume?
Growing companies have to scale their mailing operations to meet increasing demand. More orders means an increase in many types of output. When this occurs companies should consider reevaluating their mailing processes to avoid potential delays and backlogs.