A Look Back for a New Perspective on Mail
In 1775, Benjamin Franklin was appointed as the first Postmaster General. Currently, Megan J. Brennan is the 74th Postmaster. There is a rich, abundant history surrounding the mail industry. The Smithsonian’s National Postal Museum highlights the transformation of the industry and all the partners involved: USPS®, UPS®, FedEx® and many more.
Neopost USA is part of visual and virtual online exhibit at the National Postal Museum. Chip Griffin, a customer relationship management expert, offers a perspective on the decades of mail industry influence and how technology is bringing about successful B2B/B2C communications.
Griffin explains that mail is a competitive industry and is always changing while new technologies are moving forward at record speed. Rest assured, more innovations are in the forecast at USPS.
Digitize Document Management to Optimize Workflow
In order to stay competitive, businesses need to constantly evaluate different ways of maximizing operational efficiency. Those who do not look at the end-to-end view of their processes risk falling behind. Even the slightest change can have a significant positive impact on workflow. Doing things the same...