Neopost Launches OMS-500, the Intuitive Document Management and Multi-channel Dispatching Software That Simplifies Customer Communications
Bagneux, March 4, 2014 – Neopost, European leader in mailroom equipment and logistics systems, continues to develop innovative solutions to help companies manage their communication flows. As part of this initiative, the brand has launched its new digital service: OMS-500. Designed to simplify the management and sending of customer communications, this Web solution factors in individual preferences and ensures the right mail is sent to the right person, at the right time, by the right channel: post or email.
Improved customer experience thanks to high-impact communications
In addition to managing automated dispatching, OMS-500 enhances and controls customer communications. Users can send personalized documents easily and at the right time: add specific marketing messages, attachments, etc. OMS-500 maximizes the impact of each document: the result is improved customer satisfaction.
Less errors, greater savings, greater efficiency
No more addressing errors, no more additional costs generated by the need to reprint documents, etc. OMS-500 by Neopost can define which document must be inserted into which envelope thanks to bar codes (OMR, BCR, 2D). This online solution adds control, efficiency and flexibility to the mailing process. Its intuitive Web interface gives nontechnical professional users constant control of actions in progress and allows documents to be improved in just a few clicks.
Simplified integration into the mailing process
The OMS-500 flow management software is easy to configure and can easily be implemented into any IT environment, without changing the IT system. It can thus be integrated into any mailing process involving automatic inserters and franking machines in order to fully automate mail flow management.