Simplifying the Preparation of Customer Communications

Gain full control over the preparation, enhancement and distribution of business documents through multiple channels.

Receive a free trial subscription for OMS-500 Cloud with select Folder/Inserters.

Browser-Based Intuitive Multi-Channel Communications Management Software

OMS-500 automatically collates information from various sources to send customers impactful communications, securely and cost-effectively: by email, physical mail, fax or through a web portal. Choose to run this powerful, yet easy to use solution entirely in the cloud or install locally and connect via web browser.

Whether on-premise or cloud-based, OMS-500:

  • Automates and centralizes the creation and production of your business-critical communications
  • Uses intelligent barcodes to secure the content of each mailing piece and control folder inserters
  • Multi-channel capabilities allows you to deliver digital communications or print documents
  • Helps avoid undeliverable mail and optimizes postal costs by integrating with Quadient address correction and presort software 
  • Browser-based intuitive interface offers real-time reporting and centralized user administration


Take control of the document management process

Revenue Growth

Revenue Growth

Automate the customer communication workflow and enable users to easily manage their customer communications, leaving more time to focus on your business and your customers. Maximize the impact of each customer communications piece by adding personalized, targeted messages to help increase sales.

Customer Engagement

Customer Engagement

Make customers feel special and build lasting relationships by sending them targeted, customized messages or enclosures that include advertisements, color, images and logos. With OMS-500's integrated multi-channel capabilities, customers get the right document at the right time through the delivery channel they prefer.

Risk Mitigation

Risk Mitigation

Secure the content of your documents with use of intelligent inserter barcodes. Further enhance the security of your customer communications with integrated Quadient address correction software along with AIMS integrity software that provides complete document tracking and audit trail. Control the document preparation process to make sure that the right document is
sent to the right person.

Expense Control

Expense Control

Reduce operating costs by automating the document output management process. Integrated Quadient pre-sort software optimizes postal costs and you can choose to send mail digitally, which allows for further postage savings and eliminates pre-printed stock. Reduce IT costs and resources with browser-based technology.

Penn State’s Undergraduate Admissions department used to assemble and stuff new-student acceptance packets by hand, a time-consuming process subject to a high degree of human error. 

read the case study

DS-180i Folder Inserter

Ideal for the high-volume mailers, the DS-180i folding inserting solution is designed to meet the productivity needs of your mail center. Modular in design, it can be expanded to up to 17 feed stations, ensuring you always have the capacity to meet the needs of your business.

DS-200i Folder Inserter

The DS-200i folding inserting solution redefines flexibility. Whether you need to insert up to 50 pages into flat envelopes, process glossy booklets up to 6mm thick, or process common, standard business applications,
the DS-200i is always up for the challenge.

Quadient Inspire

Create, manage and deliver quality customer communications that span the entire customer journey to drive relevant, targeted customer communications for increased customer satisfaction.