Result for "Physical Mail"

The Best Way to Engage Your Customers

You may categorize your customers into a few convenient demographic categories – gender, S.I.C. code or location for example. That doesn’t mean, however, that your customers’ business needs can be compartmentalized. Your customers believe that you see them as individuals. They want to feel special...

Why Paper is Still Popular

This article by the U.S. Postal Service (USPS) Office of Inspector General looks at trends and customer preferences for transactional mail , which mainly consists of household bills and payments. USPS collaborated with InfoTrends to analyze customer billing data from a major U.S. utility. Results...

Managing a Multichannel Communications Strategy

If you went back thirty years, business communications were relatively straightforward. Business critical documents, such as letters, invoices and contracts, were sent and received through the post, which meant offices were often filled with large filing cabinets and folders. However, as technology...

Why is There a Growing Need for High-Integrity Mail Processing?

In the past if you sent the wrong document to a customer it was bad for business. But today it is often a violation of the law if a customer's private data ends up in the hands of a third party. This growing trend towards compliance has led to the need for high integrity and transparency. And as...

45 Seconds with an Online Mailing Solutions Expert

Managing your postal usage can be an activity we ignore because it consumes time and money. In order to optimize the process you need to know who’s paying for postage, and how the money’s being spent. You can use online software to track your metered mail activity. This means you can easily do your...

6 Ways to Ensure the Right Documents go to the Right Customer

There are six key phases involved in putting a document integrity system into place for a folding and inserting machine. This process ensures that a document cannot leave a section of the folder inserter until it has been correctly processed (e.g. an insert added). This is an example of Integrated...

What Does Document Integrity Means?

There are different levels of integrity, and they all help to contribute toward making sure your mail process is compliant. At the first and simplest level, organizations can implement a system to instruct their folder inserter when to accumulate and when to insert a set of documents. This would...

Relieving the Headache of Outgoing Mail Management

Despite routinely outsourcing many non-core business activities, small businesses tend to manage their outgoing mail themselves. As businesses grow, the demands on communications increase with regular and ad-hoc mailings ranging from estimates and invoices to reminders and marketing materials; not...

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