What is e-invoicing and why should your business care?

What is e-invoicing and why should your business care?

Businesses like yours are constantly faced with new global regulations , stricter requirements and harsher fines anytime such regulations are not followed correctly. With legislations like the GDPR mandating that businesses protect the data of EU citizens otherwise incur at the very least, a...
multi-channel communications

How to Develop a Multi-Channel Communications Strategy: A Step-by-Step Guide

A lot of businesses are moving away from a one-size fits all customer communications model and instead are tai loring their communications to their customers' needs. This multi-channel communications strategy is a proven method for effective and cost-efficient communication. That's why we are...
what is business process automation

What is Business Process Automation and How Can We Best Leverage It?

Customer expectations continue to evolve to meet and match their always-on existence. The connected customer expects immediacy and simplicity. They want experiences that are personalized, readily-available, consistent, meaningful, convenient, and secure — regardless of the touchpoint. As...
Does Technology Require a Human Touch?

Striking a Balance Between Automation and the Human Touch

Automation is becoming more and more prevalent. Its influence is everywhere, helping enterprises reduce costs, improve efficiency and provide smooth customer experiences . Automation helps to create the right conditions for growth and expansion because manual processes are harder to scale when more...
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