Always Acknowledge Customer Preferences
According to United States Postal Service® statistics, 10 billion visitors went to usps.com in 2016. Those numbers speak to customers visiting to learn about information, services and tracking, but where are your business customers going to for their information, invoices or communications?
Every business owner needs to assess if their customers want their mail or invoices sent by email for review by phone or on a tablet/laptop/desktop. Undoubtedly, a fraction of customers want their information sent to traditional mailbox they open every day. What about if they want both? All those choices impact the business bottom line.
Neopost USA’s Kevin O’Connor says the pillars of business communication that need to be considered include customer engagement and revenue growth.
What is invoice automation and why is it so important to look at this before the end of the year?
As the holiday season approaches and your employees get ready to pack for their family vacations, decorate their homes and head out for some much needed time off from the office, one thing is for sure – those large piles of invoices sat on your accounts receivables, finance or operations teams’ desks...
What is e-invoicing and why should your business care?
Businesses like yours are constantly faced with new global regulations, stricter requirements and harsher fines anytime such regulations are not followed correctly. With legislations like the GDPR mandating that businesses protect the data of EU citizens otherwise incur at the very least, a penalty of up to...