> Global scale, local presence Neopost’s  scale  changed  considerably  in  2002.  The  successful  integration  of  the  major  businesses it acquired during the year has given it global reach and a presence in all the main mail processing markets.The company is now able to offer its customers and partners, wherever they may be, even more competitive solutions. Postal authorities and companies are benefiting from Neopost’s closer proximity and involvement in their projects. Although Neopost has grown in size, it remains nimble. Teams remain small, with  a  strong  local presence, close  to  their  customers  and  driven  by  a  spirit of challenge and responsiveness. They know that they will achieve progress only if they offer the best services and products to their customers. “ We find Neopost to be both an innovative and creative organisation, who place great emphasis on developing customer beneficial products and services. ” Mavis Jackson, Head of Small and Medium Business Services (Royal Mail - UK) “ Neopost is working cooperatively with the United States Postal Service to migrate postage meter users to more secure, IBI (Information-Based Indicia) digital technology. Its development of IBI digital meters and related meter infrastructure is an investment in the future. ” Wayne Wilkerson, Manager, Postal Technology Management (United States Postal Service - USA) <9>