September 14, 2016

Ecommerce Leader Uses Fit-to-Size Parcels for Every Order

Ecommerce Leader Uses Fit-to-Size Parcels for Every Order

Cdiscount is the ecommerce leader in France. This online company offers a wide portfolio of goods - such as electrical appliances, computers, household goods, clothing and DIY products - and sends out over 15 million parcels to its customers every year. Over the years Cdiscount has invested in the research and development of innovative packing solutions. However the previous technology used only enabled them to adjust the height of the package and not the length and width.

Adjust the Size of Packages

Thanks to the CVP-500 parcel creator from Neopost, Cdiscount is now able to completely adjust the size of their packages to the size of the goods that make up an order. This is a breakthrough and a major step forward not only in relation to the brand’s carbon footprint but also in terms of the economic impact, as Cdiscount will be able to reduce the number of trucks it puts on the road by 30%.

Increase Customer Satisfaction

This investment in the CVP-500 means that the online retailer wlll be able to reduce the amount of cardboard used for their parcels which is significant from both an economic and environmental perspective. And this will enable Cdiscount to take a major step forward in improving the overall customer experience.

About Cdiscount:

  • A turnover of over €2,7 billion in 2015
  • 3 main distribution centers in France, including the historical site of Cestas, near Bordeaux
  • 30 million SKUs (Stock Keeping Units) offered on their online shop
  • Over 15 million parcels shipped every year