Our business strategy is focused on three key areas:
Supporting the digital transition of SMEs - We continue to develop mail management systems for our customers while helping them take up the challenge of integrating digital technology.
Reinforcing the Group’s leadership in Enterprise Digital Solutions – Neopost is a leader in customer communications management with expertise in data quality and is extending this offer to vertical markets such as banking, insurance and public utilities.
Building a benchmark partner in Shipping Solutions – We provide innovative solutions for each link in the parcel processing chain and are extending our role as a parcel facilitator with e-commerce companies, shippers and recipients.
International Reach and Local Presence
Neopost’s network of partners and subsidiaries spans the globe and, thanks to our decentralized structure, each entity has considerable autonomy. This means subsidiaries can use their local knowledge to adapt products and services to each country’s regulations and environmental standards. From postage machines to customer information management, our solutions are tailored to the specific needs of both your market and your business.
Bringing People Together
Our philosophy is simple: we believe that people are the key to business success. While technology makes life easier, human interactions drive business forward. That’s why our products and services are designed to help people work together, faster and more efficiently. And, by facilitating stronger relationships, we can help you do better business.
Supporting You Every Step of The Way
Technical Support and Training
From making sure our solutions are installed correctly to training everyone who’s going to use them, we’re always on hand to help. We have a global presence with local support networks throughout the world. Our dedicated experts are only a phone call away. They will also visit your location at your convenience.
Help When You Need It
Our help centers and Neopost teams are available to give you technical backup and perform ongoing and preventative maintenance. We’ll also ensure that postal rates are updated quickly. And you can rely on the fact that we will have all the supplies you need for your equipment when you want them.
When you choose Neopost, you get a trusted business advisor. This means we won’t just sell you things. We’ll give you advice on how to improve your document output and cut costs. We’ll help you define your processes and provide you with all the hardware, software and services you need.
Neopost gives you all the financial support you need. Just talk to your personal Neopost point of contact about anything you need. We have a range of financial solutions that we can tailor to your situation.