Neopost’s Factory in France

Neopost Industry in Le Lude produces high-end mailing systems including the IS-5000 and the IS-6000. In addition Le Lude handles the production of printed circuit boards and customizes mailing systems for many countries.  The factory’s main customers are the different Neopost subsidiaries and dealers around the world.

Experts in Remanufacturing Mailing Systems

The French factory is also responsible for remanufacturing activities. This involves: recovering products from the field; inspecting them; dismantling them; cleaning them;  updating them - with equivalent functionalities that are as good as new – testing them; packing them and finally putting them back on the market, with warranties equivalent to those for new products.  From a customer’s point of view a remanufactured machine is like a new one: it has the same aesthetic appeal and product specifications, and meets the same quality and warranty standards. Most of these remanufactured products are low-end and mid-range mailing systems and their role in this entire process greatly contributes to the circular economy.

Le Lude At A Glance

  • 270 full-time employees
  • Mailing System production
  • Delivers 55,000 mailing systems per year and over 1,000 supplies and/or spare parts per day
  • Mailing System Remanufacturing for Europe
  • Quality management and product approvals


“We have the expertise to make remanufacturing a high priority and aim to develop this activity in the future.”

Philippe Jan, Industrial Director

Dedicated to Technology and Best Practices

Le Lude is recognized as a centre of expertise for printed circuit boards and Neopost’s subsidiaries benefit from a direct shipment mode from the factory. All flows are fully IT integrated with SAP Enterprise Resource Planning. This software enables the factory to seamlessly manage data for each stage of its business.

The Vision for the Future

Neopost Industry in Le Lude plans to focus on remanufacturing activities in collaboration with the Neopost subsidiaries. It aims to encourage the “swap” process for low-end machines. This means that instead of sending out engineers to repair broken maling systems, the factory will swap the broken products with remanufactured machines if it is profitable to do so.