A wide range of products and solutions:
Addressing, mailing systems, incoming and inserting systems, software and services.
Satisfying our customers
Neopost covers the market through direct sales people, dedicated call centres, and technicians for on site and hotline services. The entire Neopost distribution network receives training and assistance to provide customers with the best services.
Assistance covers:
- Product customization to local market needs and Post Office certification
- creation of infrastructure with the Post Offices to collect postage amounts and to secure process payment
Neopost support:
Neopost marketing and sales support
- Mail activity analysis and need assessment
- Solution design
- Ongoing customer care
Neopost technical expertise support
- On time delivery
- Ensure smooth, efficient installation and comprehensive training
- Telephone assistance for immediate response to customer querie
- Onsite presence latest next day
- Resolution of issues where possible in a single visit
- Software updates
Neopost support on processes
- Assist customers and Post Offices to register new mailing machine users
- Set up local mail deposit, postage payment and postal rate change procedures